We are dedicated to delivering your orders efficiently and transparently. Here's everything you need to know about our shipping process:

Processing Times
Orders are processed within 1-3 business days. Once your order is processed, it will be shipped out and a tracking number will be provided so you can follow your package until it arrives.

Shipping Times
Our products are shipped via a drop shipping model, which allows us to offer a wide range of quality items directly from our trusted supply partner. Depending on your country, shipping times typically range from 5 to 15 days. Please note that shipping times are estimates and can vary based on location, customs, and other logistical factors.

International Shipping
We are pleased to offer international shipping. Please be aware that shipping times may vary significantly based on your location and local customs processes. We do our best to estimate delivery times accurately, but some orders may experience delays beyond our control.

Shipping Costs
Shipping costs vary depending on the destination and the size and weight of your items. The cost will be calculated at checkout, so you will know exactly what you need to pay before you finalize your purchase.

Customs, Duties, and Taxes
The Tiny Guys Dog Haus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Tracking Your Order
You will receive a tracking number once your order is shipped. You can use this number to track your order through the shipping carrier’s website. This will give you the most accurate information about the current location of your package.

Shipping Delays
While we strive to meet all delivery estimates, occasionally shipments can be delayed due to factors beyond our control. We appreciate your patience in these situations. If your order hasn’t arrived within the estimated delivery time, please contact us.

Contact Us
If you have any questions about your order's shipping and delivery, please contact us at hello@thetinyguysdoghaus.com. We'll aim to help ensure your shopping experience is as smooth and enjoyable as possible.

Thank you for choosing The Tiny Guys Dog Haus. We appreciate your business and are excited to serve you and your Tiny Guys!